Our Services

At D&D Designer Jewellers, we specialise in custom engagement rings, bespoke jewellery design, onsite manufacturing and jewellery remodelling in Port Macquarie, creating meaningful jewellery designed to become lasting expressions of the heart. Daniel is passionate about the beautiful diamonds and gemstones he incorporates into his handcrafted creations. Whether you have an idea, inspiration image, heirloom piece, or simply require creative guidance, Daniel works closely with you to transform your vision into a timeless jewellery masterpiece.

As a fifth-generation manufacturing jeweller with over 24 years of bench and design experience, Daniel combines traditional handcrafting techniques with modern design technology to create jewellery that is both beautiful and enduring. Every piece is individually manufactured onsite in Port Macquarie using premium Australian refined metals, natural diamonds, lab-grown diamonds and carefully selected gemstones. Depending on the design and technical requirements of each piece, CAD (Computer Aided Design) technology may be used to assist with visualisation and precision; however, CAD is simply one of many tools available to support the design process and does not replace the skill, craftsmanship and experience required to handcraft fine jewellery.

From custom engagement rings and fitted wedding bands to diamond pendants, earrings and coloured gemstone jewellery, Daniel personally oversees every stage of manufacture. Many pieces incorporate traditional bench techniques including hand fabrication, hand finishing, stone setting and detailed craftsmanship refined through generations of jewellery making knowledge.

Throughout the custom design process, Daniel and Doreen work closely with clients to discuss design concepts, gemstones, metal selections and budget considerations, ensuring the final piece reflects each client's unique story, personality and vision. Operating by private appointment allows us to provide dedicated one-on-one service in a relaxed boutique environment throughout every stage of the custom jewellery journey. Every piece is handcrafted onsite in Port Macquarie and created to stand the test of time — treasured heirloom jewellery designed to be enjoyed and passed down through future generations.

At D&D Designer Jewellers, we believe your one-of-a-kind love deserves a one-of-a kind engagement ring. For clients seeking something truly personal and meaningful, Daniel specialises in custom designing and handcrafting bespoke engagement rings and fitted wedding bands onsite in Port Macquarie. Unlike mass-produced jewellery, every custom piece is individually designed and manufactured using premium materials, quality craftsmanship, and carefully selected diamonds and gemstones designed to stand the test of time.

Daniel combines over 24 years of traditional bench experience with modern CAD technology to create engagement rings and wedding bands that balance beauty, durability, and individuality. Clients are invited to book a private consultation with Daniel and Doreen to discuss design ideas,
diamond and gemstone options, metal selections, and budget considerations in a relaxed one-on-one environment.

With access to a trusted international network of diamond and gemstone suppliers that Daniel’s family has worked with for generations, we are able to source exceptional natural diamonds, lab-grown diamonds, coloured gemstones, and rare stones tailored to each client’s individual requirements. Every bespoke engagement ring and wedding band is handcrafted onsite to become a treasured future heirloom.

Jewellery often holds deep sentimental value, representing important milestones, memories, and family history passed through generations. At D&D Designer Jewellers, we specialise in jewellery remodelling, restoration, and remakes, transforming dated, inherited, or sentimental jewellery into beautiful new pieces while preserving their emotional significance. Whether you wish to restore an heirloom to its former beauty, remodel an outdated design, or remake existing jewellery into something entirely new, Daniel works closely with you to create a timeless custom piece tailored to your vision. We can utilise your existing gemstones and precious metals where suitable, while also sourcing replacement gemstones carefully matched for colour, clarity, and size when required.

All work is completed onsite in Port Macquarie by Daniel himself and is never outsourced elsewhere. Every item entrusted to us is treated with exceptional care and fully insured whilst in our possession. Private consultations are available by appointment to discuss your ideas and explore design possibilities.

D&D Designer Jewellers is proud to be recognised as a qualified member of Custom Design Jewellers Australia™. This accreditation reflects Daniel's extensive experience, technical expertise and commitment to creating exceptional bespoke jewellery.

As a fifth-generation jeweller with over 24 years of bench and design experience, Daniel combines traditional handcrafting techniques with modern CAD design technology to create custom engagement rings, wedding bands, bespoke fine jewellery and jewellery remodelling projects tailored to each client's individual vision.

Every piece is handcrafted onsite in Port Macquarie using premium Australian refined metals, natural diamonds, lab-grown diamonds and carefully selected gemstones. Whether creating a new design from scratch or transforming treasured heirloom jewellery into something new, our focus remains the same — exceptional craftsmanship, personalised service and jewellery designed to be treasured for generations.

At D&D Designer Jewellers, we proudly offer a carefully curated selection of natural diamonds, coloured gemstones and rare stones sourced from trusted suppliers around the world. With a family jewellery heritage dating back to 1919, Daniel has access to some of the world's premier diamond cutting and gemstone centres, including Antwerp. Every diamond and gemstone is personally selected for its beauty, quality and character. We proudly work with suppliers who comply with the Kimberley Process and System of Warranties mandated by the World Diamond Council and the United Nations, ensuring natural diamonds are legally sourced and conflict-free.

We can source a wide range of exceptional diamonds and gemstones, including Hearts & Arrows diamonds, rare Argyle Pink Diamonds, Argyle Chocolate, Champagne and Cognac Diamonds, sapphires, rubies, emeralds and unique bespoke gemstones tailored to individual client requirements. Whether selecting a diamond for an engagement ring or sourcing a rare gemstone for a custom jewellery design, Daniel and Doreen work closely with each client to help them find the perfect stone to suit their vision, style and budget. For clients interested in alternative diamond options, we also offer premium lab-grown diamonds, which are discussed in the section below.

Daniel embraces both traditional handcrafting techniques and modern CAD (Computer Aided Design) technology to bring jewellery concepts to life with precision and clarity. Using advanced 3D CAD software, clients can visualise their custom jewellery designs in different metal colours, gemstone combinations, proportions and design variations before manufacture begins. This allows clients to become actively involved in the design process and helps ensure the final piece is everything they envisioned.

Depending on the complexity and style of the design, CAD technology may be used to assist with technical precision and visual representation while still maintaining the artistry, craftsmanship and individuality of traditional handmaking methods. Where CAD is utilised, every design is personally created and engineered by Daniel, drawing upon over 24 years of bench and design experience. This ensures the structural integrity, durability, wearability and craftsmanship of the finished piece are never compromised, while allowing intricate and highly detailed designs to be accurately visualised before manufacture begins. Clients are welcome to bring inspiration images, sketches, ideas or heirloom pieces to their consultation. Daniel and Doreen work closely with each client to create a truly personalised jewellery piece designed specifically for them. We proudly work with Platinum, all carats of Gold and Silver, and premium Australian refined metals.

Due to growing demand, D&D Designer Jewellers proudly offers premium lab-grown diamonds, providing clients with additional flexibility when creating custom jewellery. Carefully selected for their beauty, quality and sustainability credentials, our lab-grown diamonds possess the same chemical, physical and optical properties as mined diamonds. Many are grown using the CVD (Chemical Vapour Deposition) method from high-quality Type IIa diamond seed material and are independently graded and laser inscribed. Lab-grown diamonds can provide greater flexibility in size, budget and design possibilities, allowing clients to achieve a larger or higher-quality diamond within their preferred budget. As accredited retailers of Certified Sustainability Rated Diamonds under the SCS-007 Jewellery Sustainability Standard, we proudly offer lab-grown diamonds independently validated for ethical stewardship, origin traceability, climate neutrality, sustainable production and sustainability investments. Daniel and Doreen are happy to guide clients through the available options and help select the most suitable diamond for their individual preferences, design goals and budget.

To ensure the highest standards of workmanship, quality control and after-sales care, D&D Designer Jewellers provides jewellery cleaning, polishing, inspections and rhodium plating services exclusively for jewellery custom made or originally supplied by D&D Designer Jewellers. As part of our commitment to ongoing after-sales service, clients are welcome to take advantage of complimentary jewellery cleaning and polishing, together with complimentary inspections every six to twelve months. Regular professional inspections can assist in identifying early signs of wear and help maintain the integrity, security and appearance of your jewellery over time. Our professional cleaning, polishing and rhodium plating services help restore brilliance and keep your jewellery looking its best for years to come. Private appointments are available for jewellery cleaning, inspections, polishing and rhodium plating services.

To ensure the highest standards of craftsmanship and personalised after-sales service, D&D Designer Jewellers provides jewellery repair services exclusively for jewellery custom made, manufactured or originally supplied by D&D Designer Jewellers. With increasing demand for our bespoke jewellery design and onsite manufacturing services, this approach allows us to focus our time and expertise on the ongoing care of the pieces we have personally created and supplied. As manufacturing jewellers, we proudly stand behind our work and remain committed to supporting our clients long after their purchase.

As part of our commitment to exceptional after-sales care, clients who have purchased jewellery from or had jewellery custom made by D&D Designer Jewellers receive complimentary professional jewellery cleaning and polishing, together with complimentary jewellery inspections every six to twelve months. Regular inspections assist in identifying early signs of wear and help maintain the security, integrity and appearance of your jewellery over time. We thank you for your understanding and look forward to providing exceptional ongoing care and support for jewellery purchased from or custom made by D&D Designer Jewellers.

D&D Designer Jewellers proudly provides a Lifetime Manufacturing Warranty on fine jewellery handcrafted by Daniel Windsor against manufacturing defects that may exist at the time of purchase. This warranty reflects our confidence in the quality of our craftsmanship, materials and manufacturing standards, and our commitment to creating jewellery designed to be treasured for generations.

Please note that jewellery remodelling, remakes and restoration work involving client-supplied metals, gemstones or components may not be eligible for warranty coverage. Previously worn materials can contain structural inconsistencies, contamination, porosity, wear or hidden weaknesses that are beyond our control and may affect the long-term performance of the finished piece.

Warranty Exclusions

The Lifetime Manufacturing Warranty does not cover:

• Normal wear and tear arising from everyday use
• Accidental damage, misuse, negligence or abuse
• Impact damage
• Theft, disappearance or loss
• Loss of diamonds or gemstones due to wear, impact or accidental damage
• Damage resulting from alterations, repairs or modifications performed by another jeweller
• Failure to undertake recommended maintenance and inspections
• Damage caused by natural disasters or external events

Normal wear over time is expected with all jewellery and is not considered a manufacturing defect.

Examples of Issues Not Considered Manufacturing Defects

The following are examples of issues that are generally regarded as normal wear, accidental damage or maintenance-related matters rather than manufacturing defects:

• Surface scratches and signs of wear from everyday use
• Bent, worn or damaged claws resulting from wear or impact
• Loss of stones due to wear, impact or accidental damage
• Chipping, cracking or damage to gemstones caused by accidental impact
• Discolouration caused by chemicals, perfumes, cosmetics, chlorine, cleaning products or environmental exposure
• Wear of rhodium plating on white gold or silver jewellery over time
• Natural inclusions, growth characteristics or unique features within diamonds and gemstones

As precious metals naturally wear over time, jewellery may periodically require maintenance such as polishing, rebuilding of claws, restoration of settings or other preventative care to maintain its long-term integrity and appearance.

Recommended Inspections & Maintenance

To help maintain the beauty, security and longevity of your jewellery, D&D Designer Jewellers recommends professional inspections every six to twelve months. Complimentary inspections are provided for jewellery purchased from or custom made by D&D Designer Jewellers. Regular inspections assist in identifying early signs of wear and may help prevent gemstone loss, setting wear or other maintenance-related issues. Failure to undertake reasonable maintenance and recommended inspections may affect warranty coverage where the issue could have been identified and rectified through normal preventative care. This does not limit or exclude your rights under Australian Consumer Law.

D&D Designer Jewellers reserves the right to assess all warranty claims and, where necessary, may seek independent expert assessment through Nationwide Jewellers and/or the Jewellers Association of Australia (JAA).

The Lifetime Manufacturing Warranty reflects our long-term commitment to the jewellery we create and remains available for as long as D&D Designer Jewellers continues to operate and trade. This warranty is provided in addition to, and does not limit or exclude, your rights under Australian Consumer Law.