custom design

let's create something together

Can't find a design you love? Are you looking for a stunning diamond for your engagement ring? You can book an appointment via our website and come and see us in-store. We can source your beautiful diamonds and/or gemstones to suit your taste and budgets. Daniel will custom design and make your one-of-a kind jewellery right on our premises. Daniel does all manufacturing and repair work onsite and nothing gets sent away to be made or set elsewhere. We also specialise in remodelling your existing jewellery into sparkling unique pieces that you will treasure for years and pass onto the future generations to come. All jewellery custom designed and made by Daniel or bought from our store comes with Lifetime Manufacturing Warranty, Complimentary After Sales Services and Certificate of Appraisal.

We use premium quality metals for our custom makes and shop stock.

All our white gold jewellery is nickel free and is made in either Platinum or Palladium White Gold. Palladium White Gold does not require rhodium plating and is a better metal, is tarnish resistant, hypoallergenic, durable and is purer than standard 18ct White Gold which also requires rhodium plating.

Sourcing the perfect diamonds and gemstones.

Did you know that we are the only Antwerp Diamond brokers in the region? This gives us access to the best diamonds in the world. Antwerp Belgium, is the diamond capital of the world where 80% of the world’s diamonds are traded. This allows
us to buy diamonds with significant savings which we pass onto our clients. Because of the enormous choice of top-quality diamonds available in Antwerp, we can easily locate the perfect diamond for you in the exact size, shape, quality, and price that you wish. This special service is available to you because we are members of Nationwide Jewellers buying group, which is
associated with the world's largest Jewellery Buying Group with over 400 members. This makes it possible for us to deal directly with Antwerp’s leading diamond cutters and save you the hefty importer and distributor costs. All of the natural diamonds that we supply comply with the Kimberly Process and System of Warranties mandated by the World Diamond Council and the United Nations. Under this process only legally mined and sourced diamonds can be imported into the country. The System of Warranties provides assurances that polished diamonds and jewellery are legitimately traded. Our diamonds are traceable,
conflict free, not enhanced or fracture filled. We have a wide selection of Diamonds, Argyle Pink & Champagne, Cognac/Chocolate Diamonds, coloured diamonds and gemstones available in-store to choose from that were hand selected by Daniel and Doreen. If you would like to own a spectacular diamond or gemstone and a jewellery item made with quality materials and workmanship then please come and see us in-store or book an appointment and let us custom design your jewellery to suit your budget. Together we can create a design as individual as you.


Buy from your local Jeweller.

Accountability, trust and interacting with real people that live in your community are some of the benefits of buying from your local jeweller. If an item is purchased from overseas or online and there are any issues with the item, you may not have
access to someone that might be able to assist you promptly or you might be required to send the item back to the company which overtime can become costly. If you buy locally, you can go back to your Jeweller at any time and speak to them face to face and get your issue rectified immediately. Another benefit of buying your jewellery from a local manufacturing jeweller is it allows you to fully customise your jewellery item and tailor it to your style and budget. You will also receive advice from an expert in real-time, plus the assurance of receiving a quality product. At D&D Designer Jewellers, Daniel and Doreen aim to continue the legacies of Daniel’s great grandfather Herbert Whitney and grandfather Bob Whitney who built their businesses on trust, honesty and accountability. As a qualified member of Custom Design Jewellers Australia™, Daniel has the skills, experience and expertise to custom design and manufacture intricate pieces of jewellery items for our clients.

Our Complimentary After Sales Services.

At D&D Designer Jewellers we want your jewellery to look its best. As a part of our exceptional customer service, all handmade jewellery or any jewellery purchased from us regardless of purchase price comes with a free resize, complimentary polishing and cleaning to keep it looking new forever. We will re polish small scratches from the surface; check the settings and clean your jewellery onsite. Our white gold jewellery does not require rhodium plating being palladium or platinum based. Please note that removing deep scratches and fixing any damage beyond normal wear and tear may incur a charge which will be advised when the item is inspected. We invite you to make an appointment and visit us with your item(s) for ongoing complimentary cleaning services to ensure the full enjoyment of your precious jewellery. We recommend having your jewellery cleaned and inspected at least every six to twelve months or as soon as possible if it undergoes any potential trauma. Inspections may help promote early detection of wear and tear, which may assist in avoiding diamond and/or gemstone loss, clasp failure, etc., and extend the life of your
jewellery. Any jewellery item over $1299 comes with a complimentary Certificate of Appraisal.

Our Lifetime Manufacturing Warranty.

We offer a *Lifetime Manufacturing Warranty on all our fine jewellery pieces manufactured by us against manufacturing defects existing during the time of purchase. This warranty excludes remakes as we cannot guarantee and/or provide a warranty for any client-supplied material(s).

This lifetime manufacturing warranty excludes:

- Damages due to wear and tear,

- Damages due to misuse, accident, alteration, substitution, negligence or abuse,

- Maintenance, repairs, sizing, alterations or other services performed by someone other than D&D Designer Jewellers will void your Lifetime Manufacturing Warranty,

- Theft, disappearance or loss (including loss of diamonds and gemstones), any type of use causing damage or deterioration. Coverage also excludes damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.

Some examples of common jewellery issues that would not be considered manufacturing
defects include:

- Discoloration due to exposure to chemicals, make-up, swimming pools, hottubs, or bathing.

- Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.

- Bent, caught, or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.

- Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.

- Natural internal and external flaws of a diamond(s) or gemstone(s) are not considered faulty, damaged, or defective.

Failure to get an inspection done every six to twelve months will void your * Lifetime Manufacturing Warranty however failure to have your purchase inspected on a regular basis in no way waives your rights under consumer law. This guarantee
does not cover damage caused by wear and tear, impact, misuse, accident, or natural disaster, nor does it cover loss or theft. We reserve the right to determine whether the jewellery has been subject to any of the above-mentioned exclusions by independent Jewellers at Nationwide Jewellers and/or The Jewellers Association of Australia (JAA). White gold and some silver jewellery are rhodium plated to enhance their appearance. This rhodium plating can wear off during normal wear and tear and is excluded from the warranty. Whilst this is excluded from the warranty, we will rhodium plate your silver and/or white gold jewellery purchased from us at half price anytime regardless of its purchase price.

Custom Design Jewellers Port Macquarie